Effective Date: August 2, 2026
At Light Touch Laser Spa, we strive to provide exceptional care, transparent pricing, and a smooth customer experience. Please review the following policy before purchasing any laser hair removal treatment or package.
All Sales Are Final
All purchases of treatments and treatment packages are final and non-refundable.
No refunds will be issued after purchase except where required by applicable law.
Package Expiration
Your purchased treatment packages never expire. You may complete your remaining sessions at your convenience.
Package Transfers
Treatment packages are not transferable.
Appointment Cancellations & No-Shows
Appointments must be cancelled or rescheduled at least 48 hours before the scheduled appointment time.
Package Clients: If a package holder cancels or fails to appear less than 48 hours before the appointment, the first occurrence will be waived as a one-time courtesy. For the second occurrence and every occurrence thereafter, one treatment session will be deducted from the package.
Single Session Clients: If a client purchased only a single treatment, the 50% deposit is forfeited. Another 50% deposit is required before scheduling another appointment.
Pricing, Promotions, and Offers
Light Touch Laser Spa reserves the right to modify services, treatment packages, pricing, promotions, and offers at any time without prior notice.
Changes in pricing apply only to future purchases. Completed purchases remain at the price paid at checkout.
If We Need To Reschedule
If Light Touch Laser Spa must reschedule your appointment for any reason, we will work with you to arrange another appointment at the earliest mutually convenient time.
Chargebacks
If you have any questions regarding your purchase, please contact us before initiating a chargeback with your credit card provider.
Most concerns can be resolved quickly by our team.
Policy Acceptance
By purchasing treatments or treatment packages through our website, you acknowledge that you have read, understood, and agreed to this Return & Refund Policy.
Contact Us
Light Touch Laser Spa
1133 Broadway, Suite 303
New York, NY 10010
Phone: (646) 926-7202
Email: info@lighttouchnyc.com