I came here for a solution to in-grown hairs on my neck, which is (was) an inevitable consequence of society's determination that men shave for work. Shave today, small red dotted pain tomorrow. Lital was the right person to go to. I did shop around extensively, including looking at some of the other top-rated laser folks both on Yelp and Google Reviews. What I found was that they varied not in their positive reviews (a few others have equally high marks), but how flexible they were with pricing [as I had done some laser back in London and didn't want a full package], and also at how personal they were. Lital shone for both of these, as she doesn't funnel you from a receptionist area to another room, to another person, to fill out a form, to meet a different practitioner every week. This is her business, her baby, and she treats it as such, and she likes being hands-on. She has a lot of experience, so that's in your interest. She'll talk you through what your requirements are, make (sometimes strong) suggestions, and try to ensure that you're happy. Caveat - if you're a guy, no matter how light the touch, it's going to hurt! Consider that a sign of effectiveness. 🙂